STORE POLICY

 

Customer Care


La Vita Lush is an online boutique that takes pride in the fact that all of our products are handmade & all of our products are cruelty free with no animal testing, our ingredients are responsibly resourced, fair trade, & the highest quality on the market.  Because we want to deliver the freshest product to you, our products are made in small matches & many are made to order.  For that reason, each order may take up to 7 business days to process & ship.  All shipping is done on Tueday's & Saturday's each week.  If you have an expedited processing & shipping request, please contact us directly so that we can accommodate your request.  There is an expedited processing fee.  

 

Due to the nature of products sold, we do not process any exchanges, returns, refunds, or holds.  If you have an issue, question, or concern about a product, please contact us via our email or telephone number listed in the contact info on this site.  

 


Privacy & Safety

We highly value the privacy of each of our customers and want you to shop with confidence; therefore, we do not sell or share your personal information to other entities.  All inquiries, questions, or purchases with us remain confidential and your personal information, such as telephone numbers, emails, banking information, & address will remain private. 

 

Wholesale & Private Label Inquiries

We have recently updated our wholesale policy for retailers & are excited to now offer private labeling options.  Please contact us directly for further details regarding these options.  

Payment Methods

Online, we offer Credit / Debit Card payments.  We also accept Cash app, Apple Pay, & Cash payment for direct sales.  

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